Tech Tips From a NYC System Administrator
Problem: In IE8, when you click to Tools –> Manage Add-Ons, Internet Explorer crashes with a Data Execution Prevention error. Symptoms: Application Event Logs show Event ID 1000 – Faulting Application iexplore.exe I tried reinstalling IE8, but that did not help Solution: For me, the problem was due to a faulty ActiveX control or Java…
Problem: User has Trojan/Adware BHO Symptoms: Internet Explorer crashes Performance degradation. Took more than 10 minutes to log into the computer At bootup/startup, the “C:\Program Files\Common” folder opens up automatically and contains helper.dll and _helper.dll Popups/Ads indicating viruses are present How to remove helper.dll and _helper.dll 1. Download and run HijackThis 2. You will probably…
Problem: User’s Internet Explorer crashing alot. Event log registered the following error message on numerous occasions: Faulting application iexplore.exe, version 6.0.2900.2180, faulting module unknown, version 0.0.0.0, fault address 0x00000000. Almost ALWAYS, this error is caused by some third party adware app that’s installed. Sometimes it’s a fancy IE toolbar (not yahoo or google), such…
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